This privacy policy sets out how Ellora Accountancy Limited uses and protects any information that you give Ellora Accountancy Limited when you use this website and engage in its services.
Ellora Accountancy Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Ellora Accountancy Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.  
This policy is effective from 24 th February 2018

WHAT INFORMATION DO WE COLLECT & HOW

You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services (as defined in our Quotation/Letter of Engagement and supporting Schedules)and for other related purposes including;

  • Carrying out credit checks in relation to you
  • Statutory returns
  • Legal and regulatory compliance
  • Crime prevention.

We collect information about you when you fill in any of the forms on our website ie sending an enquiry, signing up for an event, filling in a survey, giving feedback etc. Website usage information is collected using cookies.
When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.

HOW WE WILL USE THIS INFORMATION

At Ellora Accountancy Ltd we take your privacy seriously and will only use your personal information to provide the Services you have requested from us, detailed in your Quotation/Letter of Engagement and supporting Schedules and as we have identified above.  We will only use this information subject to your instructions, data protection law and our duty of confidentiality.

For Business to Business Clients and Contacts our lawful reason for processing your personal information will be “legitimate interests”.  Under “legitimate interests” we can process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.

For Business to Consumer Clients and Contacts our lawful reason for processing your personal information will be “A contract with the individual” eg to supply goods and services you have requested, or to fulfil obligations under an employment contract.  This also includes steps taken at your request before entering into a contract.

We may receive personal data from you for the purposes of our money laundering checks, such as a copy of your passport.  This data will only be processed for the purposes of preventing money laundering and terrorist financing, or as otherwise permitted by law or with your express consent.

We collect information on our website to process your enquiry, deal with your event registration, give advice based on survey data and improve our services.  If you agree, we will also use this information to share updates with you about our services which we believe may be of interest to you.

We will not share your information for marketing purposes with companies so that they may offer you their products and services.

SECURITY PRECAUTIONS IN PLACE

When you give us personal information, we take steps to make sure that it’s treated securely.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

HOW LONG WILL WE HOLD YOUR DATA

We will hold your data for 7 years in line with our regulatory requirements.

ACCESS TO YOUR INFORMATION

This is your right to request a copy of the information that we hold about you.  If you would like a copy of some or all your personal information, info@ellora-uk.com

Objections to processing of personal data

It is your right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” apply.  The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claims.

Data Portability

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a)    The processing is based on consent or on a contract, and

(b)    The processing is carried out by automated means.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you please contact us:

  • By email: info@ellora-uk.com

OTHER WEBSITES

Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.